Right of Withdrawal / Model Withdrawal Form
Cancellation policy & cancellation form
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:
A. Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. In order to exercise your right of revocation, you must inform us (Gravity Bay GmbH, Postfach 1705, 91007 Erlangen Germany, E-Mail: shop@gravity-bay.de) by means of a clear statement (eg a letter sent by mail or E-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
If you withdraw from this Agreement, all payments we received from you so far, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery offered by us) have to be repayed to you immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.
For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case you will be charged any fees for this repayment.We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract.The deadline is met if you send the goods before the expiry of the period of fourteen days.You bear the immediate costs of returning the goods.You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
Exclusion or premature termination of the right of withdrawal
According to § 312g Abs. 2 BGB the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Furthermore, the right of withdrawal does not apply to contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
General information
1) Please avoid damage and contamination of the product. If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.
2) Please do not send the goods back to us with payment on delivery if possible.
3) Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Model Withdrawal Form
Our model withdrawal form as PDF document: DOWNLOAD
To open the downloadable PDF-files, you need an additional program such as the Adobe Acrobat Reader, which you can download online for free. The current version of the Adobe Acrobat Reader you can find here.